Keith David Tyler
Federal Way, WA · kdt@keithtyler.com · cell: (253) 653-6319
Employment-related inquiries only, please.
SUMMARY
Well-rounded, versatile, and detail oriented computer generalist,
with strong Linux, Internet, quality assurance,
web development,
and system administration experience, with strong written and oral
communication skills, problem
solving skills, and leadership experience, seeks creative, receptive, and innovative environment
in which to utilize my skills to develop tools and procedures
to improve and streamline the quality of products, systems, and processes.
KEYWORDS
Linux, PHP, XML, SQL, HTML, XML,
PHPUnit, Selenium, BEHAT, Mink, JMeter, SoapUI, TestLink, Groovy,
Jenkins, Maven, Ant, RunDeck, CruiseControl, Bash, Java, Groovy, Perl,
Python, MySQL, MongoDB, Oracle, Subversion, SOAP, REST
EMPLOYMENT ACCOMPLISHMENTS
QUALITY ASSURANCE
- Created QA department, tools, and policies from the ground up
- Developed automation framework to accelerate QA and system monitoring automation development
- Architected and administered QA automation server and other shared development systems
- Developed automation in SoapUI, Selenium IDE/RC, BEHAT/Mink, JMeter
- Wrote advanced automation with above tools and PHP, Groovy, Python and Perl for Web, SOAP, REST, and Flex applications and services
- Create my own test case management (TCM) system, and many other tools within and beyond the QA domain
- Specialized in grey-box testing at all levels of database-backed, web-fronted, multi-tier applications
- Organized and managed bug triage
- Created and maintained company-wide knowledge base in Wiki
- Produced quality, in-depth fact sheets, white papers, and testing outlines and script documentation
- Became team SME on structural details and content caveats of many very diverse and proprietary hardware output data formats
- Mentored others on QA software and technologies
FIELD SYSTEMS ENGINEER
- Rapidly familiarized with all aspects of client and server technologies for proprietary, real-time, high-availability systems
- Reorganized office computer laboratory, reducing wiring and connectivity needs, and identifying surplus resources
- Maintained positive, competent and responsive relationships with high-profile financial clients
- Provided technical advice to co-workers, especially regarding Unix
SYSTEMS ADMINISTRATION
- Assisted in IT efforts for companies among various positions
- Installed online and other tools and is generally self-supporting across jobs
- Maintained and promoted positive, competent and responsive upper-tier support to both novice and technically advanced customers
- Excelled in customer problem diagnosis and resolution
- Compiled, updated and maintained internal documentation repository
- Controlled secure customer access to on-site collocation facility
- Maintained system security while providing advanced and specialized
system resources and services to students and faculty
WEB DEVELOPMENT
- Developed web-based tools and applications for company and personal use when needed
- Rapidly reaches proficiency in new software languages and development
paradigms
- Rapidly and adeptly familiarized with software development routines
- Maintained regular and responsive communication with project
clients,
and provided competent and relevant project development advice
- Redeveloped high-end Perl web calendar software for institutional
needs
TEAM LEADERSHIP
- Develop sensible, comprehensive and flexible policies and procedures, within and beyond position domain
- Managed and maintained communication with staff of 7 junior and equal colleagues across 3 shifts spanning 24 hours
- Organized and took part in work schedules, project assignments, NOC coverage and on-call availability
- Developed quality procedural and technical documentation
- Coordinated project work with part-time contractors and work-study employees
TECHNICAL NETWORK SUPPORT
- Developed advanced methodologies for trouble ticket reporting and connectivity troubleshooting
- Provided advanced problem diagnosis and technical advice via phone and walk-up helpdesk support
- Produced and presented training sessions on technical / Internet topics for co-workers
ORGANIZATIONAL LEADERSHIP
- Ascended to high elected positions in organization and affiliated groups
- Represented organization and constituent concerns seriously and reliably to other campus organizations
- Scheduled and chaired regular committee and board meetings
- Represented organization and school at regional and nationwide conventions
- Carried on strong traditions of student advocacy, administrative accountability, fairness and integrity
PRINT MEDIA
- Immediately took on chief editorial role in abandoned campus magazine
- Proposed and managed operational budget and expanded equipment resources
- Developed and maintained consistent look, feel and branding
- Designed final layout and arrangement of entire publication and coordinated with publisher
- Produced 3 issues over two years on very limited and competitive budget and material
AVOCATIONAL PROJECTS
Candidate for Federal Way City Council, 2011
Regular contributor, Wikipedia, 2003-present: User:KeithTyler
Creator, Test Case Web, test case management software: http://sourceforge.net/projects/tcw/
EDUCATIONAL BACKGROUND
Bachelor of Arts in Computer Science
And minor in Journalism
With honors program, full scholarship, ACM and UPE
NORTHEASTERN UNIVERSITY, Boston MA, 1999
Diploma
2nd in class, NHS distinction
SAINT MARY HIGH SCHOOL, Lynn MA, 1994
WORK HISTORY
QA Automation Engineer
Stella & Dot, Seattle WA, 2013-2014
SDET
Ticketmaster / LiveNation, Seattle WA, 2012-2013
SDET / QA Automation Engineer
Global Market Insite, Bellevue WA, 2009-2012
QA Specialist
Big Fish Games (via At-Tech Consulting), Seattle WA, 2009
QA Engineer
Hubspan, Seattle WA, 2006-2008
QA Lead
CypherEdge Technolgies Inc., Bellevue WA, 2003-2006
QA Engineer
Watchmark Corp., Bellevue WA, 2002-2003
Systems Engineer
Reuters America, Boston MA, 2001
Lead Systems Administrator
Shore.Net / PRIMUS Managed Hosting Solutions, Lynn MA, 2000-2001
Web Developer ("Member of Technical Staff")
Capital Knowledge Partners, Charlestown MA, 1999-2000
Systems Administrator
Harvard Law School, Cambridge MA, 1997-1998
Editorial Assistant
Inso Corporation, Boston MA, 1995-1996
ORGANIZATIONAL HISTORY
Committee chairperson
Local political party, 2008-present
Board member
Way Back Inn, Renton WA, 2004-2006
Vice president
Resident Student Association, Northeastern University, Boston MA,
1995-1999
President
National Residence Hall Honorary, Northeastern University, Boston MA,
1996-1999
Representative
Student Government Association, Northeastern University, Boston MA, 1995 and 1998-1999
Editor in chief
The Northeastern Times In Review, Northeastern University, Boston MA, 1995-1997
REFERENCES AVAILABLE UPON REQUEST