References*

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Wiedenbeck, S. & Zila, P. (1997). Hands-on practice in learning to use software: A comparison of exercise, exploration, and combined formats. ACM Transactions on Computer-Human Interaction, 4(2), 169-196.

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Note. Though the online references used are only three months old, many are already unavailable as of 2/6/99. (This is, however, a topic for another discussion.)